Report issues on a site that uses Snaglist

For anyone asked to test a site or app, or who wants to tell its team about a problem. At the end, the team has your report, tagged with the page and the part of it. Each report takes about 2 minutes.

Before you begin

• The site has a 'Send feedback' button on its pages.
• To send reports to GitHub, a GitHub account. Other ways need none.

The steps at a glance

1. Find the problem
2. Choose the part and describe it
3. Check what is sent
4. Send it

flowchart TD
  accTitle: The steps at a glance
  accDescr: The steps in order: find the problem; choose the part and describe it; check what is sent; send it.
  A[Find the problem] --> B[Choose the part and describe it]
  B --> C[Check what is sent]
  C --> D[Send it]

Step 1: find the problem

Use the site as you normally would. Anything wrong, confusing, slow or hard to use is worth reporting, as is an idea.

Step 2: choose the part and describe it

Follow Report a problem with one thing on a page. When it takes several steps to happen, record a series of steps. For an idea, read Suggest a feature or an improvement.

Step 3: check what is sent

Read the whole report and untick anything you would rather not send: Check what is sent, then send it. No personal information is kept in it.

Step 4: send it

Choose one of the ways the site offers. For GitHub, read Post a report on GitHub. If it does not work, read If a report does not send.

What next

• What a report holds, and what it never holds
• Deactivate Send feedback when you have finished testing.